You can order your personalized children’s book in five formats:

• E-book for tablet and mobile

• Printed softcover booklet

• Printed hardcover books in A5 and A4 sizes
  All printed books are delivered in portrait format.

Please contact us through our contact form if you experience any problems.

• For damages or clear errors (e.g., mistakes in generation or printing defects), we’ll ask you to send photos. We will then send you a new book at no extra cost.

• For minor details (e.g., the color of a shirt, a stray hair, or similar small visual variations), these are not considered errors, and we do not offer regeneration or reprints.

You are buying from Silkefoto ApS, Tværgade 6D, 8000 Silkeborg, Denmark, CVR 32144276.
Silkefoto ApS is the official franchise partner of Magic Pages, owned by Shoptech Consulting OÜ. Silkefoto ApS receives your payment, produces the printed books, and ships them to you. Magic Pages provides the AI technology that generates the book’s pages.

Yes – you are always welcome to contact us via our contact form. We don’t offer phone or live chat support, but our system is designed to be simple and easy to use, so you can create your book without hassle.

Normally, custom-made products are not refundable under EU law.
However, because customer satisfaction is important to us, we offer the following:

• E-books: If you cancel before downloading, we refund 90 %.

• Printed books: If you cancel before printing, we refund 90 %.

• Once a book is printed, we unfortunately cannot refund it.
  If there’s a printing or content error, we will of course send you a new book at no extra cost.

Yes, on magipa.dk you can order books in different languages. At the moment, we support Danish and English, but we are continuously adding more languages.
Delivery is currently limited to Denmark. As Magic Pages expands to other countries, you’ll be able to order with delivery in those regions.

It’s free to get a preview of the cover so you can see how the book will look with your child. We don’t offer a full book preview since that requires AI processing, but the cover preview is completely free.

Yes. We use encrypted connections and secure servers. We only store your data and images for as long as needed to produce your book.

• E-books: Stored on your account for 3 months, then deleted.

• Printed books: Images are deleted once production is complete.

• Printed books: Produced and delivered to your door within 1–2 business days.

• E-books: Ready within an hour – you’ll receive an email with a download link.